Delivery of Service

There is no hardware to send and no package to track. Servkro runs in a browser on devices you already own — a counter tablet or PC, a kitchen screen, and your guests’ own phones.

• Access to the account: as soon as your application is approved. Most are cleared the same day.
• Wallet top-ups: credited within minutes of the payment succeeding. A bank transfer you tell us about is credited once we have matched it against the statement, usually the same working day.
• GST invoices for top-ups: issued automatically and available in your console at once.
• Table QR codes: generated in your console and printed by you, on ordinary paper or a sticker. There is nothing for us to send.

• Any device with a modern browser. There is no app to install and nothing to buy from us.
• A working internet connection. The counter keeps billing through an outage and syncs when the line returns, but guest ordering needs the guests’ phones to be online.
• A printer, if you print bills. Thermal or A4 — whichever you already have.

A top-up that has left your account but not reached your wallet, or an approval that has taken longer than a working day, is worth telling us about. Write to us on the Contact page with the payment reference and we will trace it.